Sansa: 
Hi, What kind of help are you looking for?






ShowMyPC
3031 Tisch Way 110 Plaza West
San Jose, CA 95128 USA


Call Us: +1.888.930.1116 Mon-Fri 8am-5pm PST

Sansa: 
Hi, What kind of help are you looking for?
home  
Sansa: 
Our experts are available Mon-Fri 8am-5pm US Pacific Time. Send a Message or Schedule a Call

Sansa: 
OK, What can I can help you with?




Sansa: 
OK, How can I help you?




Instant account activation.
30 day trial of all plans.
No Credit Card is needed for Trial.
Yearly payments get up to 2 months off, with prorated refunds.
Sansa: 
We offer 3 primary products. Please choose one.

Access Remote PCs
Install as service and access anytime
Manage one or more unattended PCs
 
Remote Support
Online Demos and Meetings
Unattended PC Access
 
Private and Cloud Hosted Service
Restricted Networks, HIPAA
In-house installation


Instant account activation.
30 day trial of all plans.
No Credit Card is needed for Trial.
Yearly payments get up to 2 months off, with prorated refunds.


Sansa: 
Which Product do you need help with?





Sansa: 
To change account type, update billing, change credit card, or monthly/yearly change:

Please subscribe to your new plan below and we will stop your older billing and refund any difference.

We will send you a confirmation email.



Sansa: 
Here are a few troubleshooting items that can help.
It is hard to debug on a specific PCs, you should try an other PC.
Reboot may help in fixing the problem, by closing any conflicting programs.
Any new recent software might conflict with ShowMyPC.
Any other use of VNC viewer can conflict with ShowMyPC.
Some firewalls or anti-Virus software may block ShowMyPC.
Sansa: 
About Private Version. What is your application version?
Make sure you have the latest version 3680





Did you know?
With our Private Version we highly recommend to maintain your yearly support license to get the latest.

We offer Private plans with hosted account, contact us for any special installation needs.

No Credit Card needed for Trial!

Sansa: 
About Meeting and Support Version. What is your application version?
Make sure you have the latest version 3680





Did you know?
With our Premium version you can provide remote support, conduct demos, meetings and access Unattended PCs, with the same account.

No Credit Card needed for Trial!

Sansa: 
About Access Home or Office PC version. What is your application version?
Make sure you have the latest version 3685





Did you know?
With our Premium version you can provide remote support, conduct demos, meetings and access Unattended PCs, with the same account.

No Credit Card needed for Trial!

Sansa: 
About Free Version. What is your application version?
Make sure to Download Latest Version 3825





Did you know?
Free version has time and usage limits based on traffic. With our Premium version you can provide remote support, conduct demos, meetings and access Unattended PCs, with the same account.

No Credit Card needed for Trial!

Sansa: 
Thank You! Your message has been sent to support.
You should get an email confirmation, and on business days we typically respond within an hour.

While you wait for the response, you can use the search bar above for to look for answers.